Overview

Our returns and replace policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return and replace, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return and replace, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only repair are granted:

  • Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
  • Any item that is returned more than 30 days after delivery

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at dandyfindsph@gmail.com and send your item to One PR Event’s Place Building, DandyFinds Shop, Parenas St corner Road 20, Project 8, Bahay Toro, Quezon City, Metro Manila.

Shipping returns

To return your product, you should mail your product to One PR Event’s Place Building, DandyFinds Shop, Parenas St corner Road 20, Project 8, Bahay Toro, Quezon City, Metro Manila.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Need help?

Contact us at dandyfindsph@gmail.com for questions related to returns and exchange.